The New Saints have reported that their striker, Aramide Oteh, was subjected to racial abuse following their Champions League qualifying round defeat in North Macedonia.
Head coach Craig Harrison stated that Oteh, a former English Football League player aged 26, was left in tears after an encounter with a local supporter.
Shkendija secured a late victory in extra time, defeating TNS 2-1 in front of 3,000 spectators at the Tose Proeski Arena in Skopje.
"The New Saints FC strongly and unequivocally condemn the racist abuse directed at Aramide Oteh by a member of the home crowd following the conclusion of tonight's UEFA Champions League first qualifying round match against KF Shkendija," read a statement from the Welsh champions.
"There is absolutely no place for racism—either in football or in society. Everyone at the club is offering their full support to Aramide and stands firmly by him.
"The New Saints are proud to support UEFA's #NoToRacism campaign and remain committed to promoting equality, respect, and inclusion both on and off the pitch."
Oteh, who entered as a substitute during extra time, joined TNS in 2024 after playing for clubs such as Queens Park Rangers, Bradford City, Stevenage, Salford City, Crawley Town, and Walsall.
The London-born player was visibly upset following the defeat to Shkendija.
"He is in tears—that doesn't happen for no reason," Harrison remarked.
"It's clearly due to what was said and done. Obviously, that's unacceptable. We will be reporting that.
"For a fan to speak to anybody like that is an absolute disgrace, and let's hope the culprit receives fair punishment and is dealt with accordingly."
Shkendija has not yet commented, although the club indicated they would consult security staff and potential witnesses of the alleged incident.
BBC Sport has requested a statement from UEFA.
Shkendija won the tie 2-1 on aggregate after a goalless draw in the first leg at TNS' Park Hall home last week.
As a result of the defeat, Harrison's team will now compete in the Conference League, facing Differdange from Luxembourg.